Who we are

Your privacy is important to us. Learn how we collect, use, and protect your personal information

Last Updated: January 1, 2025

This Privacy Policy explains how Pre-Owned Timepieces collects, uses, and protects your information.

Information We Collect

Personal Information

• • Name, email address, and phone number
• • Billing and shipping addresses
• • Payment information (processed securely by our payment partners)
• • Account credentials and preferences
• • Communication history with our team

Usage Information

• • Website usage patterns and page visits
• • Device information (browser type, IP address, device ID)
• • Search queries and product preferences
• • Cookies and similar tracking technologies
• • Location data (with your consent)

How We Use Your Information

Service Delivery

• • Processing orders and payments
• • Shipping and delivery coordination
• • Customer support and assistance
• • Authentication verification

Communication

• • Order updates and notifications
• • Marketing communications (with consent)
• • Account-related messages
• • Important policy updates

Improvement

• • Website performance optimization
• • Product recommendation enhancement
• • User experience improvements
• • Analytics and research

Legal Compliance

• • Fraud prevention and security
• • Regulatory requirements
• • Legal proceedings support
• • Tax and accounting obligations

Information Sharing

We do not sell or rent your personal information to third parties. We may share information in the following limited circumstances:

Service Providers:Payment processors, shipping companies, and authentication services

Legal Requirements:When required by law, court order, or regulatory authority

Business Transfers:In case of merger, acquisition, or sale of business assets

Consent:When you explicitly consent to sharing for specific purposes

Data Security

Technical Safeguards

• • SSL/TLS encryption for data transmission
• • Secure servers with restricted access
• • Regular security audits and updates
• • Encrypted data storage

Access Controls

• • Employee access on need-to-know basis
• • Multi-factor authentication requirements
• • Regular access reviews and updates
• • Confidentiality agreements for all staff

Your Privacy Rights

You have the following rights regarding your personal information:

Access:Request a copy of the personal information we hold about you

Correction:Request correction of inaccurate or incomplete information

Deletion:Request deletion of your personal information (subject to legal requirements)

Portability:Request transfer of your data to another service provider

Restriction:Request limitation of processing in certain circumstances

Objection:Object to processing for marketing purposes or legitimate interests

To exercise these rights, please contact us at info@preownedluxurytimepieces.com. We will respond to your request within 30 days.

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

Essential

Required for basic site functionality

Analytics

Help us understand site usage

Marketing

Personalize your experience